Goal-Free Habit Tracker
Common topics: Apple Health access, the home screen widget, editing a past day, exporting your records to JSON or CSV. Privacy policy.
Lupa Tech, LLC
Support
Questions, bug reports, feature requests, and privacy requests for every Lupa Tech app go to one address, and are answered by the people who build the app. There is no ticket portal and no account to create.
Contact us
Every message is read and answered by the people who build the app.
Email support
Postal mail: Lupa Tech, LLC, 1000 Main Street, Ste #1076, Pittsburgh, PA 15215, United States. Telephone: (412) 679-8662.
What to include
A message with these six things can usually be resolved in one reply instead of three.
- App name and version
The version number is at the bottom of the app’s Settings screen.
- Device and OS version
For example, iPhone 14 on iOS 18.4, or Pixel 7 on Android 15.
- What happened
What you saw, and what you expected to see instead.
- Steps to reproduce
What you tapped, in order, and whether it happens every time.
- A screenshot or screen recording
Optional, but it often replaces several rounds of questions.
- When it started
Whether it began after an app update or an OS update.
Please do not send medical records, government identifiers, or other sensitive personal information. Email is not an encrypted channel, and nothing in that category is needed to help you.
Support by app
Working titles; store listings open at launch. Each link opens an email with the app name already in the subject.
Flex Calendar
Common topics: building and reordering a task chain, rescheduling a sequence, calendar permissions.
Knowrish
Common topics: connecting Apple Health, the home-screen widget, foods the search can’t find, exporting your log for a dietitian. Privacy policy.
Pomodoro Cat
Common topics: timer stopping in the background, sound and haptics, the cat’s progress resetting.
Common questions
Do I need an account?
No. The apps have no sign-up and no login. You can use every feature the moment you install.
Where is my data stored?
On your device. Lupa Tech does not run a server that holds your entries, and has no access to them.
How do I delete my data?
Your records live only on your device, so deleting the app removes them. Step-by-step instructions are on the account and data deletion page.
Can I suggest a feature?
Yes, and it is worth doing. These apps are built from what users describe, and requests are read directly rather than filtered through a form.
I have a privacy question or request.
Send it to the same address and it will be handled as a formal request. See the privacy policy for what is collected and what your rights are.